FAQ : Binders - Be yourself #bebinderS

Ask the Binder

We know accurately only when we know little. 
With knowledge, doubt increases...

This is what Johann Wolfgang von Goethe said. What I mean is: Many guests share the same questions, interests and wishes. So, if you would like to investigate a bit before your trip, in order to surprise your friends with your knowledge, I have here some interesting subjects for you.

Children, cots, extra persons?

We do not offer reductions for children. Generally, only the Deer (executive) and Ibex (family suite) categories have enough place for cots. Extra beds are not available at our hotel. Children regulation - Up to 4 years, children can sleep in the same bed as their parents free of charge. However, most of our single rooms can accommodate up to two persons, due to the size of the bed. For this, it is necessary to send us an inquiry in time. We can arrange the rooms according to your wishes only if you inform us until noon on your day of arrival. 


Everyday from 6:30 till 9:30.

Can I bring my pet with me?

Of course, for an additional charge of € 10,- per pet and day.

Do you have special offers for companies?

Yes, we have an exclusive special offer for companies. We can write you more about it!

Cancellation deadline

There is no general answer for this request - it depends on the booked rate, on the booking platform... Please write an e-mail to our reception team hotel@binders.at. We can olny process written cancellations.
If you have booked online, you can generally cancel your reservation on the website which you have used to book the room.

Gluten free and lactose free breakfast?

We will be glad to arrange gluten free bread from the local bakery for your breakfast (on order). We do also have lactose free products (soy products).

Half board or full board?

We only serve breakfast and do not offer half or full board. At our small hotel bar (open from 5PM to 10PM) we have 2-3 small snacks for your upcoming hunger.

How far is the hotel from the city centre, the main station? How do I get there from the hotel?

Tram numer 3 or 15-20 minutes walking-

Do you have free Wi-Fi?

Yes, within the entire building you can connect to our free Wi-Fi.

Why are the prices different?

We have a dynamic pricing system, which adjusts automatically according to the offer and demand.

What is required for a booking?

For a booking via the hotel website, you only have to provide your personal information. No credit card information is required here. In case you choose our non-refundable rate, the full invoiced amount is due immediately. After your reservation is processed, you will receive another mail with a link where you can proceed with your payment via credit card. Of course, it is also possible to pay via bank transer.

Different room categories

Single rooms differ in the size of the bed. Double rooms chamois and double rooms deer differ in the balcony, air conditioning and view of the garden. The categories snow rabbit and marmot can be booked for two persons, but please notice the size of the bed: 140x200 cm.

We still did not answer your question?

Ok, write us a message! I will then discuss with my pack about it and we will give you an answer.